Customer Service Seminar presented by SERVPRO of North Raleigh, Wake Forest & North Durham
The Wake Forest Area Chamber of Commerce and the Greater Franklin Chamber of Commerce are partnering to offer a customer service seminar workshop to local businesses throughout the Wake and Franklin County area. Presenting sponsor is SERVPRO of North Raleigh, Wake Forest & North Durham.
Description: This lively and interactive 2-hour workshop is designed to motivate employees with proven methods to improve customer service and help employees make positive changes that will stimulate company growth.
Learn from David K. Aaker, keynote presenter at the Midwest Association of Chamber Executives and lead instructor at the Institute of Organizational Leadership sponosored by the US Chamber of Commerce.
Studies show that 86% of customers will purchase again from a business that provides a positive customer service experience. Furthermore, individuals that receive a strong customer service will recommend that same business 11 times more than those that do not receive a positive customer service experience.
This seminar is geared toward all businesses especially those in hospitality, municipal government, banking, and retail. Sponsorships are available that provide businesses with multiple seats as well as marketing exposure.
Date and Time
Tuesday Oct 30, 2018
9:00 AM - 11:00 AM EDT
October 30, 018
9:00 - 11:00 am
Location
Wake Forest Renaissance Centre
405 S. Brooks Street
Wake Forest, NC 27587
Fees/Admission
$25 per person. Open to the public.
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Website
Contact Information
Corey Hutcherson 919-556-1519 Ext. 2
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